About Twenty Percent

Twenty Percent is a dynamic, growing advisory that specialises in providing high-quality services to help organisations unleash the power of the 20% of Australians who have a disability. Working collaboratively with our clients, we co-create and develop action plans, strategies, policies and processes that promote access and inclusion.

Our ethos is grounded in lived experience from the perspectives of people with disability. We understand the challenges faced by people with disability because we are those people. What’s more, strategic partnerships with specialists in physical accessibility audits, professionals dealing with chronic illness, and trainers with lived experience of disability and caring enable us to provide a comprehensive range of services. 

We are committed to the social model of disability. We recognize the importance of access and inclusion across employee and customer lifecycles and broader community engagement.

Find out how Twenty Percent can help you achieve more by engaging the full power of your workforce, customers and community.  Reach out to us today.

With over 30 years of consulting experience and having been born without a left hand, Emma understands from her own lived experience the challenges and opportunities of having a disability in corporate Australia.

Her extensive experience includes working in varied industries in Australia and overseas. As a managing director at Accenture, she was the executive sponsor for disability inclusion in ANZ Accenture for three years. Over this time, the employee reference group grew significantly and was a finalist in the 2022 Australian Network of Disability awards.

Her vision as founder of Twenty Percent is to work with organisations to help unlock the superpowers of disability in their own workforces, customer bases and how they engage in the communities they operate in. 

Emma is active in the community at the local and state levels. She is Victoria's first one-armed surf lifesaver and volunteers with Starfish Nippers, the life-saving skills program for children with a disability. She was appointed to Life Saving Victoria's Audit, Finance and Risk Committee in 2019. Emma has been a member of Bayside Council’s Disability Access and Inclusion Advisory Committee since its inception. In 2021, she was a nominee for Bayside Council’s Citizen of the Year.

Emma has a Bachelor’s Degree in Accounting, is a Chartered Accountant and is a graduate of the Australian Institute of Company Directors. In 2018, Emma completed the Williamson Community Leadership Program run by Leadership Victoria, and was subsequently appointed to its board in 2021.

Emma is also an independent committee member for Scope Australia’s Audit and Risk Committee, one of Australia’s largest disability service providers and is a Board member to Wannon Water.

Find out how Twenty Percent can help you optimise the contributions of your entire workforce, customer audiences and community.

“Emma, thank you for your presentation to the MBA students. You provided a thought-provoking, positive and authentic session on leadership practices and your passion for disability advocacy shone through."

Dr. Jolene Morse | Victoria University